DMS Tech
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Manage your customer conversations on WhatsApp from one place

DMS Chat Bot · DMS Digital Messaging System

Campaigns, a smart chatbot and a unified CRM — built on the official WhatsApp Business Platform, for every store, clinic, salon and service business.

See how it works

Everything you need in one place

Campaigns, a smart chatbot and a unified CRM — built on the official WhatsApp Business Platform, for every store, clinic, salon and service business.

Smart campaigns & segments

Reach customers with instant or automated campaigns, like recovering abandoned carts automatically.

No-code smart chatbot

Build automated reply flows, test them before publishing, and hand over smoothly to a human agent when needed.

Unified CRM

One inbox for your whole team, with a full profile and interaction history for every customer.

Store integration

Real integration with Zid and Salla to sync orders, or connect a WhatsApp Cloud API number manually.

The platform tools in detail

Pick a tool to see how it works inside the platform.

  • Send campaigns segmented by customer group (new, repeat, abandoned cart) using Meta-approved message templates. Track every campaign live: sent, delivered, read — and the actual sales it generated.

    • Targeting by segments and filters
    • Officially approved message templates
    • Sales conversion tracking per campaign
    • Automated campaigns (abandoned-cart recovery, reactivating dormant customers)

Channels and tools in one place

Connect your real channels and manage every customer interaction from the same dashboard.

Channels

  • WhatsApp APIOfficial connection to the WhatsApp Business Platform under your brand.Official
  • ZidAutomatic sync of your Zid store's orders and products.Official
  • SallaAutomatic sync of your Salla store's orders and products.Official
  • More channels soonNew channels and integrations are on the way — stay tuned.Soon

Tools

  • CampaignsBulk campaigns and automated abandoned-cart recovery.
  • ContactsA simple CRM built around your real customer conversations.
  • InboxOne shared inbox for your whole team on one channel.
  • AI agentAn AI assistant that replies in Arabic and English.
  • Message templatesMeta-approved templates ready for your campaigns and chats.

Every channel flows into one dashboard

Solutions for your business and team

One platform that adapts to how you work, whatever your industry or team size.

By industry

EducationReach students and parents on WhatsApp
Real estateSend property details and organize viewings
Travel & hospitalityTurn inquiries into confirmed bookings
HealthcareRemind patients of appointments and organize follow-ups
Retail & e-commerceRecover abandoned carts and grow sales
Food & beverageTake orders and reservations on WhatsApp

By team

SalesClose more deals through organized conversations
MarketingRun campaigns with precise customer segments
SupportFaster answers to customer questions on one channel
Our vision

We believe WhatsApp will remain the leading channel for business communication in our region for years to come, and that the real difference between businesses won't be whether they are on WhatsApp, but how organized and automated that communication is. Our vision is for every merchant — from a small shop owner to a large chain — to handle thousands of conversations with the same quality as the reply to their very first customer, through smart automation that never loses the human touch.

Our method: from sign-up to results

  1. 1

    Sign up

    Apply to join and choose the plan that fits your business size.

  2. 2

    Connect your store and WhatsApp

    Connect your official WhatsApp Business number and your online store if you have one (Zid or Salla).

  3. 3

    Set up the chatbot

    Design your first automated reply flow for frequent questions and test it before publishing.

  4. 4

    Launch campaigns

    Send your first targeted campaign, or switch on an automated abandoned-cart recovery campaign.

  5. 5

    Measurable results

    Track reply rates, conversions and the sales from every campaign and bot flow — and keep improving.

Frequently asked questions

How do I start?

The platform is live: create your account with Start now, or log in if you already have one. Agencies and marketers can join the commission partner programme with Become a partner.

Is the WhatsApp connection official?

Yes — it's built on Meta's official WhatsApp Business Platform, with approved message templates and support for multiple team members on one number.

Does it integrate with my store?

Yes — with Zid and Salla to sync orders and products automatically and run abandoned-cart recovery, and you can also connect a WhatsApp Cloud API number manually.

Is there a free trial?

Yes — every plan starts with a free trial so you can try the full platform before any financial commitment.

Can I change my plan later?

Yes — upgrade or downgrade anytime from the dashboard; the difference is applied to your next invoice automatically.

What if I exceed my monthly message limit?

We'll notify you as you approach the limit, and you can upgrade instantly from the billing page to avoid any interruption.

Do prices include VAT?

Prices are shown before tax; VAT is added according to the applicable regulations when the invoice is issued.

Can I cancel anytime?

Yes — there's no long-term contract; you can cancel directly from the billing page.

Manage your customer conversations on WhatsApp from one place

Campaigns, a smart chatbot and a unified CRM — built on the official WhatsApp Business Platform, for every store, clinic, salon and service business.

  • Smart campaigns & segments
  • No-code smart chatbot
  • Unified CRM