About the role
You'll turn repetitive manual work at our clients into flows that run on their own: an agent that answers and qualifies WhatsApp customers, automation that moves data between the store and the CRM, and reports that reach management every morning. You build the solution, test it with the client and follow it up after launch.
Responsibilities
- Analyse a client's manual processes and propose what can be automated
- Build AI chat agents for WhatsApp and websites, handing complex cases to staff
- Build automation flows with n8n or Make, connected through APIs and webhooks
- Connect systems: stores (Zid, Salla, Shopify), CRMs, Google Workspace
- Test flows, handle errors and monitor them after launch
- Train the client's team and write a simple user guide
Requirements
- At least 2 years in automation or development
- Hands-on n8n, Make or Zapier experience
- Understanding of REST APIs, JSON and webhooks
- Experience building a chatbot or an agent on a language model
- Basic JavaScript or Python
- Structured thinking and attention to detail
Nice to have
- WhatsApp Business Platform experience
- Experience integrating Saudi e-commerce platforms
- Database knowledge
Skills & tools
n8nMakeWebhooksREST APIsAI AgentsChatbotsWhatsApp APIJavaScriptPython