DMS Tech

WhatsApp Business Solutions Specialist

Set up WhatsApp Business and build chatbot flows and campaigns for clients.

WhatsApp Solutions Full-time Saudi Arabia / Remote 2+ years

About the role

You'll run WhatsApp for our clients: connecting numbers to the official platform, designing auto-reply flows, setting up message templates and campaigns, and tracking results.

Responsibilities

  • Connect and verify client numbers on the WhatsApp Business Platform
  • Design chatbot flows for replies, qualification and hand-over
  • Create message templates and get them approved by Meta
  • Launch campaigns and analyze read and reply rates
  • Support clients and train their teams on the inbox

Requirements

  • At least 2 years with WhatsApp Business or chat platforms
  • Understanding of Meta policies and message templates
  • No-code chatbot builder experience
  • Clear, persuasive Arabic message writing

Nice to have

  • WhatsApp Cloud API experience
  • Connecting WhatsApp to Zid and Salla stores

Skills & tools

WhatsApp Business PlatformCloud APIChatbot FlowsMeta Business ManagerCRM